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Questions about a gift, an order or a return? Write to us — a real person will answer.

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Quick answers

Where is my order?

Use the tracking link in your shipping email or our Where’s my gift? page.

How do I return something?

Email us within 30 days of delivery with your order number. We’ll reply with instructions and the return address.

Can I change my address?

Yes, if the order hasn’t shipped yet — email us as soon as you can.

All questions