Delivery times
We pack every order in 1–2 business days. Then: UK 4–7, US 6–10, Canada 7–12, Australia & New Zealand 8–14 business days.
Order tracking
Where’s my gift?
Every order ships with tracking. Enter your order number and email to see where it is.
How your gift travels
- OrderedWe’ve got it — confirmation is in your inbox.
- PackedWrapped with care, ready to travel.
- ShippedYour tracking link arrives by email.
- Out for deliveryAlmost there.
- DeliveredTime to unwrap.
Good to know
Shipping policy
No tracking email yet?
Your tracking link is emailed as soon as the parcel leaves us. Check your spam folder, or write to us with your order number.
Arrived damaged?
Tell us within 14 days of delivery and send a photo. We’ll make it right with a replacement or a refund.
